Razorback Transit Rider Guide

Razorback Transit strives to provide a safe, reliable, and comfortable commute for all transit riders. To accomplish this, Razorback Transit has established the following passenger rules that must be followed by all riders.

Rider Rules

• Always wear a shirt and shoes.
• Refrain from eating or drinking on the bus and have all drinks and food contained in spill-proof containers.
• Use headphones to listen to electronic or audio devices.
• Do not distract the driver and stay behind the yellow line while the bus is in motion.
• Use available seats and do not stand unless all seats are occupied.
• Stay clear of doorways and stairwells.
• Respect that service animals are allowed on public transit.
• Do not use profanity or display rude behavior.
• Remove children from strollers and fold strollers up before arrival of the bus. Stow strollers either under the seat or in the seating area.
• Do not smoke or use other forms of tobacco on the bus, including vapes and electronic cigarettes.
• Only carry the amount of grocery bags or other packages that you can carry in one trip.
• Check that no belongings are left before exiting the bus.
• Be within 20 feet of a bus stop when the bus arrives.
• Yield the priority seats in the front of the bus for senior and/or disabled riders.
• Keep the aisle and seats clear of said belongings.

Item Policy

Personal Items

• Items such as grocery bags, backpacks, or other personal belongings that you can reasonably control in one trip are allowed to be brought onto the bus. All belongings must be kept under control at all times within your personal space while keeping the aisle and other seats clear.

Carts/Storage Containers

• All carts/storage containers (bags, ice chests, boxes, etc.) cannot exceed the size dimensions of 15” wide, 15” deep, 26” tall. All contents must be contained inside the basket/holding compartment. Bags or other items will not be allowed to be affixed to the outside of the cart while on the bus.
• Passengers with carts/containers must be seated in one of the inward-facing seats. The passenger must maintain control of the approved cart/container at all times while keeping the aisle and other seats clear. Passengers with approved carts/containers will not be allowed to sit in any forward-facing seat. The approved carts/storage container will not be secured by wheelchair-securement devices.

Restricted Items Not Allowed

• Used gasoline cans, car batteries, fireworks, guns, tires, or any other object that is potentially dangerous or too large to fit between passenger seats.